Collector care
Shipping Policy
At Kanthrisa.in, we strive to deliver your books safely and on time. Please read our shipping policy for details on processing, delivery, and related queries.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next working day.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
• Orders will be delivered within 5 to 8 business days. • Standard Shipping: 5–7 business days. • Express Shipping (if available): 2–4 business days.
Delivery timelines may vary depending on the destination, local courier services, and external factors such as weather or public holidays.
3. Shipping Charges
A flat shipping charge of ₹60 is added to every order.
Free shipping is not available at this time.
4. Delivery Areas
We ship across India.
Currently, we do not offer international shipping.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use the tracking number to monitor delivery status on the courier’s website.
6. Delayed or Lost Orders
If your order is delayed beyond the expected delivery date or appears lost:
• Contact our support team at youkanthrisatube@gmail.com. • We will coordinate with the courier service and provide a resolution at the earliest.
7. Incorrect Shipping Address
Please ensure your shipping address is accurate at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses.
8. Damaged Packages
If your package arrives damaged, please take a photo and contact us immediately.
We will initiate a return/replacement process as per our Refund and Returns Policy.
9. Contact Us
For any shipping-related questions, feel free to contact us at youkanthrisatube@gmail.com.